IT Business Analyst

Schwarz IT Barcelona - Spain

12/2021 – Current

Working for Lidl IT systems, specifically the systems in charge of managing the products assortment for the online and physical stores. The working framework is agile using a SAFe approach to manage projects and I am part of a small Scrum team. My main responsibilities include:

• Eliciting stakeholder requirements for software development

• Assessment and documentation of IT systems and processes

• Supporting the development team with documentation, requirements and representing the team in the communication with stakeholders

• Liaising with other development teams in regards of management of technical dependencies

• Testing when necessary

• Being a Product Owner deputy

• Dealing with GRC requirements, Accesses and IT Audit findings as a Business Solution Expert

The Schwarz Group owns Lidl, Kaufland, Schwarz Produktion and PreZero. The Schwarz IT company has been setup to provide IT services to the whole group. More information you can find on the company website https://gruppe.schwarz/en

IT Business Analyst

Adamo Telecom Iberia S.A.U. - Barcelona, Spain

11/2020 – 11/2021

Working for the IT Retail Systems department in giving support to several business stakeholder needs with a special focus on the BSS system - order provisioning and product catalogue. My main responsibilities include:

• Eliciting stakeholder requirements for our BSS system and convert them into user stories for our internal devs or external vendors

• Working closely with our Product stakeholders to improve the usage and structure of the Product Catalogue from an IT Solution perspective for a better management and decreasing the time to market of new products and promotions

• Supporting the implementation and roll out of new products and promotions (B2B and B2C)

• Continually documenting our IT solutions and processes

• Creating and maintaining the IT Support process of our department via JIRA Software and Service Management suites

• Assistance in providing 2nd level IT Support for the BSS solution

Adamo is a young, albeit fast growing, telecommunications company of Swedish origin specialized in deploying ultra-fast fiber optic internet infrastructure in Spain. You can find more information about Adamo here (Spanish version only) and more information on what is a BSS System here.

IT Business Analyst

SQLI - Barcelona, Spain

02/2020 – 11/2020

Worked on a global multi-platform e-commerce project for Nespresso. My daily responsibilities were the following:

• Analyzing the AS-IS platform functionally

• Writing functional specifications for the e-commerce platform

  • Web / Web Mobile

  • iOS/Android

• Liaising with the business stakeholders in order to elicit requirements

• Liaising with the UI/UX stakeholders in order to elicit requirements

• Supporting the Technical Product Owners with functional information

SQLI is a French Digital Consultancy company. You can find more infor here.

IT Support Executive

Dow Jones - Barcelona, Spain

05/2019 – 02/2020

Providing 2nd level Systems Support of several Dow Jones products including:

• Factiva.com

• Dow Jones Risk& Compliance

Tasks included:

• Troubleshooting technical issues

• Setup of feed accounts

• Troubleshooting feed issues

• Answering feed-related questions

Dow Jones is a world leading Business Information, R&C Information and News company owned by NewsCorp. You can find our more about Dow Jones here.